Protecting your personal data is Jalevo's highest priority. This privacy policy clearly outlines what information is collected, how it is used, and what rights you have.
Jalevo's Privacy Policy is not just words on paper — it is reflected in everything we do.
All your data is protected with 326-bit SSL encryption. From login to payment, your information stays secure at every step.
Jalevo never sells your personal information. We do not share your data with third parties for advertising or marketing purposes.
What information is collected, why it is collected, and how it is used — all of this is clearly outlined in this Privacy Policy.
You can update or correct your personal information at any time by visiting your profile. This right belongs entirely to you.
When your account is closed, your personal data is permanently deleted after a set period. Data is not retained beyond legal obligations.
You choose which cookies to allow. Jalevo gives you the option to disable all non-essential cookies.
This Privacy Policy applies to all services on the Jalevo platform. By using the site, you are considered to have automatically agreed to this policy.
The Jalevo Privacy Policy ("Policy") is a document of trust between us and you. We believe that every user's personal data is their own asset — and it is our responsibility to respect and protect it.
Jalevo is an internationally licensed online gaming and betting platform. Our privacy policy is built in accordance with international data protection laws, particularly the GDPR (General Data Protection Regulation) and related global standards.
This privacy policy explains what information we collect, why we collect it, how it is used, who it may be shared with, and what rights you have over your data. We always aim to present everything in clear, straightforward language so there is no confusion.
Adhering to Jalevo's Privacy Policy is not just a legal obligation for us — it reflects our core values. We want you to use Jalevo with complete confidence.
Various types of data are collected when you create an account and use Jalevo's services. These can be broken down into several categories:
| Data Type | Example | At the Time of Collection |
|---|---|---|
| Identity Information | Name, date of birth, gender | At the Time of Registration |
| Contact Information | Email, phone number | At the Time of Registration |
| Verification Documents (KYC) | NID, Passport, Driving License | During the KYC process |
| Financial Information | Payment methods, transaction history | On Deposit/Withdrawal |
| Technical Data | IP address, device information, browser | On Site Visits |
| Usage Data | Gaming history, betting data | When using the platform |
All of the above information is collected directly from you. We also automatically collect certain technical data used to maintain the security and performance of the site.
Our privacy policy means we never collect data beyond what's necessary. We only gather what's needed to deliver our services and meet regulatory obligations.
Jalevo uses the information it collects for the following purposes:
Jalevo never sells your data for commercial gain or uses it for marketing without your consent. You can unsubscribe from promotional emails at any time.
Under Jalevo's privacy policy, how long data is retained depends on the type of information and applicable legal requirements:
Once the specified retention period expires, data is securely and permanently deleted. Financial data may be kept for longer as it may be required for legal and regulatory compliance.
If you submit a request to delete your data and there are no active legal or regulatory obligations, your data will be deleted within 30 business days.
Jalevo does not sell or rent your data to any third party. However, limited information may be shared in the following specific circumstances:
Before sharing data with any third party, we enter into strict confidentiality agreements with them. They may only use the data for the specified purpose and cannot share it elsewhere.
Jalevo uses cookies on its website and app. Cookies are small data files stored in your browser that help us improve our services.
| Cookie Type | Purpose | Controllable? |
|---|---|---|
| Essential Cookies | Login sessions, security | No (Essential) |
| Functional Cookies | Language preferences, user settings | Yes |
| Analytics Cookies | Visit statistics, usage patterns | Yes |
| Marketing Cookies | Showing relevant advertisements | Yes |
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the site.
Jalevo's Privacy Policy complies with international data protection laws. Under these laws, you have the following rights:
To exercise these rights, write to us at privacy@jalevo.bet. We will respond within 30 days of receiving your request. For complex matters, this may be extended to a maximum of 90 days, but you will be notified in advance.
To process any request to access or update your data, we need to verify your identity. This is a security measure to ensure no one else can access your information.
Jalevo strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.
If a user is suspected to be under 18, their account is immediately suspended pending age verification. If it is confirmed that the user is a minor, the account is closed and all associated data is deleted.
If you are aware that a minor is using Jalevo, please notify us immediately at support@jalevo.bet. We will take prompt action.
Jalevo uses industry-standard security measures to keep your information safe. Our technical and organizational safeguards include:
In the event of a security breach, Jalevo will notify the relevant authorities within 72 hours as required by law and promptly inform any affected users.
No method of transmission over the internet is 100% secure. However, we are committed to maintaining the highest standards of security. Never share your password with anyone.
The Jalevo platform may occasionally reference third-party services, such as payment gateways or verification providers. These services have their own privacy policies.
Jalevo is not responsible for the privacy practices of third parties. We recommend reading the privacy policy of any third-party site or service before using it.
Jalevo works only with trusted, verified service providers and ensures your data is protected through strict contractual agreements.
Jalevo reserves the right to update this Privacy Policy, in part or in full, at any time. When changes are made:
It is good practice to check this page regularly. The latest version of our Privacy Policy will always be available here.
For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated privacy team:
We will respond within 30 days of receiving your request. If you are not satisfied with our response, you may lodge a complaint with the relevant regulatory authority.
When submitting any privacy-related request, please use your registered email address. This helps us verify your identity quickly and process your request without delay.
Our Privacy Policy ensures your data is fully protected. Register with confidence and enjoy the best gaming experience.